Frequently Asked Questions
Our team at Trojan Storage understands that moving into your first storage unit can be a big task. To help with the packing, moving, and storing process, we’re here to answer some of the questions we get the most.
Choosing Your Storage Unit
Each of our locations has a different selection of storage unit sizes. However, you can typically find storage units ranging from 25 square feet to 300 square feet.
There are a variety of different factors that come to mind when choosing your storage unit. To ensure you find the right storage unit for your needs, visit our size guide.
Renting and Paying For Your Storage Unit
You can rent or reserve any of our available storage units in many different ways. You can give us a call, contact us, or visit one of our storage facilities in person.
To rent a storage unit at any Trojan Storage location, you’ll need a government-issued photo ID, proof of address, and a phone number for us to reach you. If you plan to use your own insurance, provide proof of that as well.
We do! At Trojan Storage, we place all our storage units on month-to-month rental agreements, so you don’t have to be locked into a long-term contract or overpay for your self storage.
To pay for your storage unit, go through our online payment portal.
To move out of your storage unit, first fill out the required online move-out form to notify our facility of your planned departure date. On your move-out day, clear out all items, sweep the unit clean, and remove your lock. Once the unit is empty, follow up with the office or confirm your move-out through the online system to make sure your account is closed and no further charges apply.
Storage Features and Amenities
Climate-controlled storage is available at select Trojan Storage locations. Our climate-controlled storage is kept at regulated temperatures to better protect items of yours that are sensitive to extreme temperatures.
Some of the security features we offer across many of our storage facilities include:
- Automated doors and locks
- Electronic gate access
- Security video recording
- Individually alarmed units
- Fully fenced grounds
- And more
Several of our storage facilities offer vehicle storage and parking options. You can choose from our covered or outdoor vehicle parking options for cars, trucks, RVs, boats, and motorcycles.
Yes! Each of our locations has moving and packing supplies for you to purchase on-site. These supplies include boxes, packing tape, and Bubble Wrap.
Throughout many of our locations, drive-up access is available for your convenience. Instead of doing the heavy lifting yourself, you can pull your car up to your storage unit and unload your belongings from there.
Still need additional information about self storage? Contact us online, and one of our friendly staff members will reach out to you with an answer.